Create support tickets from incoming SIP call webhooks
Create support tickets from incoming SIP call webhooks
Your incoming call payloads lack readable caller and routing context, leaving phone contacts untriaged. It creates tickets with decoded numbers and routed groups so teams can triage calls same day.
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Overview
Inbound SIP events often arrive with opaque payloads, leaving on-call engineers and agents guessing who to notify. This flow converts those events into full tickets with decoded numbers and routed groups so your support and IT teams can triage calls the same day.