Create support tickets from contact submissions for ops
Create support tickets from contact submissions for ops
You receive website contact messages that don't become tickets, so urgent production questions go untriaged. Operations can act faster, resolving most requests same day.
Workflow preview:
Zap details:
Overview
Stop letting website enquiries slip into inboxes and become untriaged items; capture each submission as a tracked ticket and link it to a contact so operations can triage faster. The workflow gets tickets assigned and ready for response, often within the same day.