Create support ticket records in a central table
Create support ticket records in a central table
Support tickets arrive without structured feedback, leaving marketing blind to product issues. Capture tickets into a central table so marketing ops can spot trends and act same day.
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Overview
When customer feedback sits only in support queues, marketing misses product signals and campaign opportunities. This flow captures qualifying tickets into a central table and extracts sender email and excerpts so marketing ops can review and act the same day.