Create support ticket and update user profile for inquiries

Incoming inquiries arrive without a tracked ticket, scattering intake details and delaying triage. It creates a ticket and updates the contact so intake can act same day.

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Overview

When general inquiries arrive without a tracked ticket, intake stalls and client follow-up slips. This flow creates a ticket, updates the contact record, and alerts your team so intake coordinators can respond same day and keep client setup on pace.