Create support ticket and update record from webhook

Your service records arrive without linked tickets, leaving agents and analytics missing triage context. Tickets are created and ticket IDs written back for same-day triage.

Overview

Inbound service submissions often arrive without a Zendesk link, slowing triage and breaking downstream analytics. This flow converts each submission into a tracked support ticket and writes the ticket ID back to the source record so agents and analytics pipelines have reliable identifiers same day.