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Create support reports with photos from incoming webhooks

Create support reports with photos from incoming webhooks

Location reports arrive as untracked webhooks without photos, so coordinators can't triage repeats. Coordinators get one unified support record with details and photos, enabling same-day action.

Create support reports with photos from incoming webhooks

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Overview

Incoming location reports often arrive without a tracked conversation or photos, forcing coordinators to chase context. This flow converts each webhook into a single support record with embedded evidence, so your coordinators can triage and resolve issues the same day.

Create support reports with photos from incoming webhooks