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Create support records from incoming key exchange emails

Create support records from incoming key exchange emails

Key-exchange email requests sit in your inbox threads and are missed, delaying on-site access and tech scheduling. They become support records so your coordinators can triage and respond same day.

Create support records from incoming key exchange emails

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Overview

When key-exchange requests hide in inboxes, on-site access and technician scheduling stall; this flow captures each request as a structured support record with full message context. That lets your program coordinators triage and schedule responses same day, removing manual copy-paste and reducing handoff delays.

Create support records from incoming key exchange emails