Create support issues from help channel messages for triage

Your help channel messages include untriaged support cases that leave on-call engineers without incident context. It creates issue records and notifies on-call so cases are actioned within minutes.

Overview

When urgent support notes land in a busy help channel they often sit untriaged and slow down fixes. This flow turns qualifying messages into triage-ready issues and alerts the on-call rota within minutes so incidents are actioned faster.