Create support draft from issue comments for triage

When issue comments request a support reply, your team lacks a draft and customer context for handoff. The workflow creates a support draft with contact details and summary so agents can act same day.

Workflow preview:

Zap details:

Overview

When engineers leave support requests in issue comments, support often lacks customer contact details and full context. This flow turns those comments into ready-to-review support drafts with contact info and an issue link, so agents can triage and respond the same day.