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Create support conversations from new feature request forms

Create support conversations from new feature request forms

Untracked feature request form submissions leave support and product without context. It creates a support conversation and tags it for product routing so requests are triaged same day.

Create support conversations from new feature request forms

Overview

Untriaged feature submissions clog inboxes and slow product decisions; this flow captures each form response as a support conversation and flags it for product routing. Support ops and product managers receive prioritized, contextual requests enabling same-day triage and clearer backlog intake.

Create support conversations from new feature request forms