Create support case from verified guest feedback for teams

Your guest feedback often arrives without booking context, leaving agents unable to triage issues. Create a support case with ratings and booking reference so agents can act within minutes.

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Overview

Unlinked reviews make it hard for agents to act and extend recovery time; this flow converts each verified review into a ticket with booking context so support can triage issues. That means agents get a case within minutes containing ratings and the booking reference, enabling same-day outreach and faster resolution.