Create support case and notify submitter from row
Create support case and notify submitter from row
Your participant import form rows go untracked and delay course enrollments. You get a tracked support case and confirmation so enrollments move on schedule.
Overview
When participant import rows pile up, program coordinators waste hours manually triaging and enrollment schedules slip. This flow creates a tracked service case and immediate confirmation to submitters so your customer care team can start enrollments same day and avoid manual follow-up.