Create support case and notify submitter from row

Your participant import form rows go untracked and delay course enrollments. You get a tracked support case and confirmation so enrollments move on schedule.

Create support case and notify submitter from row

Overview

When participant import rows pile up, program coordinators waste hours manually triaging and enrollment schedules slip. This flow creates a tracked service case and immediate confirmation to submitters so your customer care team can start enrollments same day and avoid manual follow-up.

Create support case and notify submitter from row