Create spreadsheet entries for upgrade requests from channel

Your upgrade requests posted in the channel often miss site IDs or structured fields, slowing triage. Capture and normalize each request to a central sheet so support engineers can triage same day.

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Overview

When upgrade requests land in a busy channel, essential data like site IDs often goes missing and triage stalls. This flow captures and normalizes each message into a tracking sheet so support engineers get consistent context and can act on requests the same day.