Create SMS group thread and log message on account
Create SMS group thread and log message on account
Your outbound SMS group threads are disconnected from job records, leaving crews and billing without message context. They are added to the customer account so you can access full message history within minutes.
Workflow preview:
Zap details:
Overview
Stop hunting for group SMS across shared inboxes — attach every outbound group message to the customer job so executive assistants and dispatchers have immediate context when mobilizing crews. That delivers searchable message history and reduces back-and-forth, available within minutes.