Skip to content
Templates
Create single-party incident logs from filtered incident records

Create single-party incident logs from filtered incident records

Your incident queue mixes glass-only and tires-only cases, cluttering triage and delaying claims. It moves those entries into a single-party log and removes originals so coordinators can act same day.

Create single-party incident logs from filtered incident records

Workflow preview:

Zap details:

Overview

Clear single‑party glass and tire incidents out of the main queue so claims and maintenance teams only see actionable items. That reduces triage noise and ensures coordinators can review and process these cases same day.

Create single-party incident logs from filtered incident records