Create service tickets from rider reports and notify ops
Create service tickets from rider reports and notify ops
Your rider vehicle issue reports arrive untriaged and delay repairs, reducing fleet availability. The flow creates tracked tickets and pushes an ops alert so fixes dispatch the same day.
Workflow preview:
Zap details:
Overview
When rider reports sit untriaged, repairs stall and fleet availability suffers. This flow turns each submission into a tracked ticket and an ops channel alert so fixes can be prioritized and dispatched the same day.