Create service lead records from inbound call transcripts

Inbound call transcripts lack structured contact and job details, delaying follow-ups. Capture parsed caller info and urgency so coordinators assign leads same day.

Overview

Unstructured call transcripts keep leads from being actioned and crews idle; this flow turns every incoming call into an actionable record. Coordinators receive urgency flags and concise summaries so teams can assign and confirm jobs for same-day response.