Create searchable call records from incoming audio files

Your recorded customer calls sit unprocessed in cloud storage, so call reasons and customer types go untracked. You get transcribed, classified call rows ready for marketing review the same day.

Overview

Unprocessed call recordings hide customer intent and slow campaign optimizations; this flow converts every new recording into a verbatim transcript with a clear reason and customer type. Regional marketing and ops can review categorized call rows the same day, accelerating segmentation and outreach.