Create safety incident and route to ops channel
Create safety incident and route to ops channel
Your vehicle safety events lack context, so support can't prioritize hazards or coach drivers. Incidents arrive with media and telemetry in your ops channel for same-day triage.
Overview
When a vehicle safety event occurs, support needs triage-ready context delivered to the right channel so incidents are acted on quickly. This flow captures telemetry and media and invokes a reusable triage subflow, enabling same-day investigation and coordinated corrective action.