Create RMA tracking row and email requester confirmation
Create RMA tracking row and email requester confirmation
Your RMA form submissions go untracked and returns queues get disorganized. The workflow creates an auditable RMA row and sends confirmation so replacements are processed same day.
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Overview
Untracked RMAs create operational churn and slow replacements. This workflow captures each RMA into a single tracker and sends an immediate confirmation so returns are auditable and replacements can be processed same day.