Create RMA ticket for return shipping items automatically
Create RMA ticket for return shipping items automatically
Your orders with return shipping line items bypass RMA intake, causing receiving to miss returns and delay processing. Create standardized RMA tickets so receiving staff can start processing same day.
Overview
Return orders that miss RMA intake create backlog and slow receiving, increasing manual work and response time. This flow creates a ticket for qualifying orders and routes it to the RMA queue so receiving can begin processing same day.