Create review outreach SMS after customer checkout event
Create review outreach SMS after customer checkout event
You receive checkout events with no outreach record, leaving guests uncontacted. The workflow sends an SMS review request and updates your outreach table same day.
Workflow preview:
Zap details:
Overview
When checkouts don’t create outreach records, recent guests go uncontacted and reputation follow-up slips. This flow turns completed checkouts into immediate SMS review requests and table updates so program coordinators can act same day.