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Create return triage item from incoming return webhook

Create return triage item from incoming return webhook

Return requests arrive as raw webhooks without structure, leaving returns untriaged and delaying warehouse response. It creates a triage item and alerts coordinators so returns are acted on same day.

Create return triage item from incoming return webhook

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Overview

Incoming return webhooks often arrive as unstructured payloads that leave warehouse staff guessing and delay processing. This flow turns each webhook into a structured triage item and sends a customer acknowledgement, enabling same-day assignment and faster returns handling.

Create return triage item from incoming return webhook