Create return triage card for incoming unmatched requests
Create return triage card for incoming unmatched requests
Unmatched return emails create a manual backlog and unclear ownership for return coordinators. It creates a triage card with parsed details so coordinators can assign work before the next business day.
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Overview
Unmatched return emails often become a hidden backlog and slow resolution. This flow creates a visible triage card with parsed details so return coordinators can assign ownership and act before the next business day.