Create resolution items from form entries for coordinators
Create resolution items from form entries for coordinators
Resolution form submissions arrive untracked and require manual board entry. It creates tracked items so coordinators can review and assign same day for triage.
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Overview
When resolution forms pile up, manual copying creates triage bottlenecks and missed follow-ups. This flow captures each submission as a tracked board item and normalizes answers so coordinators can assign owners and next steps within minutes.