Create repair leads and tickets from customer emails
Create repair leads and tickets from customer emails
Repair inquiry emails pile up in a shared inbox, causing intake delays and lost customer context. It captures request details into leads and tickets so dispatchers can act same day.
Overview
Every customer email that needs repair work should become a tracked lead and ticket so nothing slips through the intake process. This captures contact details and classifies the request so dispatchers and intake agents can schedule work and respond the same day.