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Create refund ticket and add request to log

Your refund webhooks arrive without a tracked case, leaving support and billing without context. You get a ticket and logged spreadsheet row so teams act the same business day.

Create refund ticket and add request to log

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Overview

When refund requests land as raw payloads, support and billing lack a single source of truth and actions stall. This flow creates a tracked support ticket and logs a spreadsheet row automatically, giving project managers and coordinators timely visibility so teams can resolve and reconcile within the same business day.

Create refund ticket and add request to log