Create refund support tickets from billing channel posts

You see refund requests buried in a busy billing channel, causing inconsistent intake and manual re-entry. It creates tickets with structured details so billing agents can triage refunds the same day.

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Overview

Refund requests posted in a busy billing channel often need manual copying into support, which slows triage and risks missed claims. This flow captures qualifying posts and creates structured tickets so billing agents have full customer context and can act the same day.