Create reduction request document for matter and provider
Create reduction request document for matter and provider
You generate reduction requests from Opportunity product webhooks; missing folders block storage. The workflow creates, titles, and saves the document to the matter folder and notifies staff same day.
Workflow preview:
Zap details:
Overview
When reduction requests are generated but never reach matter storage, case teams waste time and miss billing or negotiation windows. This flow creates a titled reduction request from the incoming payload, files it in the matter folder, and notifies staff. You'll get the document and a notification the same day so case managers can act without delays.