Create recovery case from each new storefront order
Create recovery case from each new storefront order
Your storefront orders arrive with messy item and billing fields, delaying technician triage and shipping. The workflow creates recovery cases so coordinators can triage and ship same day.
Overview
When storefront orders arrive with inconsistent item and contact data, technicians waste time and shipments are delayed. This flow turns each incoming order into a clean, actionable recovery case so coordinators can triage and schedule shipping within minutes.