Create recall lead from patient SMS booking replies
Create recall lead from patient SMS booking replies
Your recall list misses patients who text booking intent, causing delayed outreach and empty appointment slots. Capture those replies and submit them to your recall intake so coordinators can act same day.
Overview
When patients reply by text to book, those messages often slip past intake and leave slots unused. This flow captures booking-intent SMS, enriches them with patient data from your sheet, and submits standardized recall intakes so coordinators can confirm bookings same day.