Create re-booking task from returning patient booking form
Create re-booking task from returning patient booking form
Your returning patient booking form creates manual triage and missing visit context. It builds a back-office task and updates the lead so coordinators can confirm bookings same day.
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Overview
Returning patient re-book requests often land with incomplete context, forcing coordinators into time-consuming lookups and calls. This flow creates a prioritized work card with formatted visit and payment details and updates the lead record so bookings can be confirmed same day.