Create provisioning ticket and link it to quote records
Create provisioning ticket and link it to quote records
Your quotes set for provisioning often miss a fulfillment ticket and lack an activation owner. Activations proceed the same day when a tracked provisioning ticket is created and linked to the quote.
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Overview
Manual ticket creation when quotes hit provisioning wastes time and leaves account managers without an owner. This flow opens a tracked provisioning issue and writes the ticket back to the quote so fraud operations gains clear ownership and activations move forward the same day.