Create policy cancellation tickets from new sheet rows
Create policy cancellation tickets from new sheet rows
Your spreadsheet cancellation rows create untracked notices that leave producers and billing without tickets. Create tickets automatically so teams can triage affected policies within one business day.
Overview
When cancellation rows sit in a sheet, producers and billing miss critical reinstatement windows and reconciliation gets delayed. This flow creates a ticket per row and queues it to policy services within eight hours so teams can triage and resolve affected policies before the next billing run.