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Create photo folder and update response record for support

Create photo folder and update response record for support

Your form photo submissions land in email and unlinked storage, making case lookups slow and error-prone. You get a Drive folder per submission and the tracking sheet updated for same-day case work.

Create photo folder and update response record for support

Overview

Unorganized photo attachments slow case triage and increase time-to-resolution. This flow auto-creates a folder, consolidates submitted photos into it, and posts the folder link to your tracking sheet so coordinators can start work the same day.

Create photo folder and update response record for support