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Create payment recovery ticket for cancelled direct debit

Create payment recovery ticket for cancelled direct debit

Direct debit cancellations create untracked billing issues that delay recovery and customer outreach. Capture each cancellation as a recovery ticket so credit control can act before the next billing run.

Create payment recovery ticket for cancelled direct debit

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Overview

Bank-originated direct debit cancellations often slip through the cracks and delay collections. This flow turns each cancellation into a prioritized recovery ticket, routes it to credit control, and ensures outreach happens within one business day.

Create payment recovery ticket for cancelled direct debit