Create outreach task when coupon applied to account
Create outreach task when coupon applied to account
Your trial subscribers lose outreach context when coupons are applied, leaving reps unable to triage churn risk. You get a task and updated trial end date so reps can act the same day.
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Overview
When coupons are applied to trial accounts, manual capture and task creation often lag and at-risk users slip away. This flow captures the webhook, updates your subscriber record, and creates a contact task so reps can reach out the same day.