Create out-of-hours response for new inbound customer emails
Create out-of-hours response for new inbound customer emails
Your inbound customer emails arrive after hours and lack an immediate reply. You send an acknowledgement so contacts know when to expect a reply, usually by the next business day.
Overview
Missed after-hours emails stall momentum with prospects; this flow gives every inbound contact a clear expectation so reps can follow up with context. By sending an immediate acknowledgement and delaying follow-up, leads are primed and triage is actionable by the next business day.