Create or update support tokens from incoming webhooks
Create or update support tokens from incoming webhooks
Your payment webhook payloads arrive without a shared support record, leaving reps without tokens or business context. Keep a verified support lookup updated so reps resolve payment issues same day.
Overview
Inbound payment webhooks often arrive without a verified, centralized support record, forcing agents to hunt for tokens and context. This workflow verifies incoming payloads and keeps a single support lookup current, enabling reps to resolve payment issues same day and reduce escalations.