Create or update student contact and major change record
Create or update student contact and major change record
Your change-of-major form submissions arrive without student context, leaving outreach lists incomplete and campaigns mistargeted. Capture contact and request records in CRM for same-day follow-up.
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Overview
Unlinked change-of-major submissions create gaps in outreach and segmentation that slow recruitment follow-up. This flow captures or updates the contact and the associated change request in the CRM so marketing ops and recruitment coordinators can act on submissions same day.