Create or update member records and trigger outreach
Create or update member records and trigger outreach
Membership submissions arrive without CRM matches, leaving coordinators unsure of outreach history. It updates or creates membership records and triggers the revival flow, so outreach is ready that day.
Overview
When incoming contact payloads lack CRM context, program coordinators waste time and miss revival windows. This flow standardizes phone matching, updates or creates member records, and fires the correct revival flow so outreach-ready records exist within minutes.