Create or update contact with user ID mapping
Create or update contact with user ID mapping
Your contact directory lacks linked product user IDs, causing slow troubleshooting and delayed provisioning. Support and admins get accurate contact-to-user mapping same day.
Overview
Keep a single authoritative contact record linked to each product user ID so support and IT can resolve issues without manual lookups. New or updated user IDs appear in the contact index within minutes, enabling same-day troubleshooting and provisioning.