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Create opt-out activity and pause front-end workflows for leads

Create opt-out activity and pause front-end workflows for leads

Your CRM leads with opt-out requests keep receiving outreach, creating compliance exposure and wasted agent time. Stop outreach and pause related campaigns same day.

Create opt-out activity and pause front-end workflows for leads

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Overview

When a lead signals they want to be removed from communications, your reps must stop outreach immediately to avoid complaints and regulatory risk. This flow captures the opt-out, logs an auditable activity, and pauses front‑end campaigns so outreach halts within minutes.

Create opt-out activity and pause front-end workflows for leads