Create onboarding ticket and send applicant notice email

Your tutor applicants miss I-9 timing and start-date guidance when they don't get confirmation messages. You get an email and a support ticket per applicant so onboarding advances same day.

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Overview

When applicants lack a confirmation message or a support record, onboarding stalls and I-9 processing can be delayed. This workflow guarantees every new applicant gets a clear notice and a triage ticket so program coordinators can act and onboarding progresses same day.