Create onboarding support case and notify the owner

Your onboarding submissions often miss opportunity IDs or product lists, stalling setup and prompting manual follow-ups. You receive a populated case and Slack alert so support can act same day.

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Overview

Stop onboarding from stalling when IDs or product lists are missing; this flow turns each new onboarding record into a complete support case and alerts the assigned owner. IT and onboarding coordinators get a single ticket with context so setup can begin the same day.