Create on-call alert from tagged support conversation now
Create on-call alert from tagged support conversation now
Your support conversations from the specified messaging channel often contain urgent technical details that need immediate engineering attention. Get alerts to on-call engineers for same-day triage.
Overview
Critical messaging-channel conversations can contain technical issues that require immediate engineering attention outside normal hours. This flow turns those tagged conversations into context-rich alerts so on-call engineers are paged and incidents are triaged same day, keeping SLAs intact.