Create offboarding ticket from HR lifecycle webhook for IT
Create offboarding ticket from HR lifecycle webhook for IT
Your lifecycle events don't create tracked IT work, so access revocation and device collection go unassigned. IT and facilities get actionable tickets to complete revocations and collections same day.
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Overview
When HR termination events arrive as raw webhooks, access revocation and device pickup often slip through the cracks. This flow converts those events into tracked service tickets and follow-up tasks so IT and facilities complete revocations and asset collection same day.