Create occurrence record and post ticket update to support

Your occurrence form submissions lack structured case context, causing duplicate tickets and slow alliance handoffs. Create standardized cases and immediate ticket comments so triage happens same day.

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Overview

Right now your occurrence submissions require manual copy-paste into trackers and Zendesk, which slows alliance handoffs and creates duplicate work. This flow turns each form row into a standardized case with a linked, private ticket comment so support and alliance coordinators can triage reliably the same day.