Create nonconformance records from complaint tickets for QA

You get complaint tickets without structured nonconformance entries, leaving product issues untracked and hard to triage. Create detailed records and notify stakeholders so issues are triaged same day.

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Overview

When complaint tickets arrive you need auditable product issue records so teams can triage without manual entry; this creates Nonconformance records and notifies the complaints inbox with a direct link. That means support and quality can start investigation the same day and avoid missed investigations before SLAs lapse.