Create marketplace order records for support ops tracker
Create marketplace order records for support ops tracker
You miss marketplace orders with voucher line items, causing slow verification and customer frustration. Support gets consolidated order records to verify vouchers and resolve cases same day.
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Overview
When marketplace orders containing voucher items don't surface to support, verification stalls and customers wait longer. Capture and upsert those orders into a shared ops tracker so support can complete voucher checks and close cases the same day.